Eric Church Furniture

I bought this sectional in July of 2023 and so far rooms to go has had to come and fix three section now a major section is peeling and nothing is being done about it. They advertised it as a leather couch but its faux leather at best. Would never recommend this anyone to buy this couch!!

We have the gray reclining sectional and are still making monthly payments from rooms to go. Meanwhile the manual recliner handle broke off and cannot be fixed.

The recliner is stuck open now. The power recliner on one end is broken and lopsided where the frame bent from opening and closing and obviously catching on its self until it became damaged.

The whole sofa has to be thrown out but we are still obligated to pay each month. Worst furniture quality Ive ever seen.

Eric Church Recliner Furniture, fades with simple clean products provided by Rooms to Go, once damaged there is no fix and don't expect any help from Rooms to Go, they'll just say it's normal wear in tear.

We purchased 4 recliners and a love seat. We love the look and the fabric is very durable.

However the internal mechanisms and wood used to build the furniture is terrible. Bolts keep popping out and the wood used on the inside framing is broken in every chair!

This set is complete junk ! Tried to file claim with warranty I purchased with no response. Would not recommend purchasing.

Dye wearing off leather after four years in three different areas.

Conditioned and cleaned as directed

The electrical cords for the reclining couch and chair were cut by the reclining function after 1.5yr. No one was able to come and fix the furniture because the warranty is 1yr. Now the middle and right section of the reclining couch frame are broken, there is no reinforcement to protect the cushion from the springs and it has been stapled together with no other hardware...worste $2,000.00 purchase ever!!!

The Eric church highway to headliner sectionals are poor quality. Do not buy.

The stitching started popping loose 6 months after buying. I bought the 3 year extended warranty as well, but it doesn't cover seam separation or stitch tearing. Beautiful furniture but poor quality.

Rooms to Go offered no help. 4K for Chinese made junk, they should be ashamed!!

Ordered refurbished Apple iPad, arrived with broken USB input for charging. Also purchase protection plan, but have not received any documents

My couch has no padding in the seats I have two love the suit when an got a second one but isn't the grade of the first on, the padding is already gone and the lift on the Recliner is bent can the company help in this problem.

Bought the whole Eric Church reclining sofa and loveseat one 2017. The recliners broke once in 2019 and we fixed them.

They are now broken again and can not be repaired! The metal is garbage!!

The frame is garbage! The whole thing is garbage and made in CHINA!!

I bought this table because I fell in love with how beautiful it is. I also bought the matching bedroom furniture.

We quickly started having a problem with the inlay on the table swelling if any moisture got on it. My son placed a box over one of these swollen areas and the top layer peeled off, exposing the particle board that was used.

No one expects that their table is going to be made using particle board when you pay this much for it. It is completely ruined and a complete eyesore.

I know I bought it at an outlet store at a discount, but I was happy with my purchase because I thought I could order the part I needed to get it fixed. When I contacted the store where it was purchased, they told me it was discontinued, and they couldn't get me a book with a parts list.

Its wire that controls the up and down is cut and doesn't work. The headrest controls work fine.

I'm turning to you to help me to get this book, so I can get it fixed. I appreciate your understanding in this matter.

Frame came a part and guy who came out said in not cover then give my warranty money back then